Last updated: May 2, 2022
Please read these policies carefully before using Our Service.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Import duties, taxes, and charges are not included in the item price or shipping cost.
If you refuse to accept parcels for any reason, only the value of the goods will be refunded except for the shipping charge.
Please leave a 'Comment' when you check out if you have a request for delivery.
We can ship to virtually any address in the world.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please also note that the shipping rates for items we sell are weight-based.
Shipping fees are different for each country. So, you have to write your shipping address so you can check the shipping cost.
|Shipping Company||Delivery Period||Tracking Number|
|EMS (Post office)||3~7 Business Days||Provided|
|K-Packet (Post Office)||7~30 Business Days||Provided (Not tracked in some countries)|
|DHL Express||2~5 Business Days||Provided|
|LBC (Philippines only)||Air: 2 weeks
Ocean: 4 weeks
|CJ Logistics (Domestic)||2 Business Days||Provided|